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Download the plugin from your Yuko account dashboard, upload to WooCommerce, and activate. The setup wizard guides you through connecting your store. Most stores are live in under 15 minutes. You'll need WooCommerce 5.0 or above installed.

Yuko supports one-click import from Judge.me, Yotpo, Trustoo, WooCommerce native reviews, and more. Go to Settings > Import in your Yuko dashboard and authenticate with your existing account. Your reviews will be imported in minutes, preserving all data including photos, ratings, and dates.

Check that your WooCommerce order status triggers are configured correctly, and that your email sending domain is verified in Settings > Email. Check the Docs for a full troubleshooting guide. Common issues include spam filters or incorrect WooCommerce statuses.

Yes. The Basic plan includes a standard email editor; the Advanced plan includes drag & drop with full design control. Go to Settings > Email Templates to customise. You can add your logo, change colors, modify copy, and preview before sending.

After installing a widget in the Widget Library, copy the shortcode or use the Elementor/Gutenberg block. Full instructions in the documentation. Widgets are fully customizable — choose your layout, colors, and display options. Most stores display 5-10 reviews per page.

Product reviews are tied to a specific item; store reviews cover the overall purchase experience (shipping, service, packaging). Store reviews are available on the Growth plan and help build trust across your entire store, not just individual products.

Use the live chat (bottom right) or email support@yuko.so. Billing questions are typically resolved within 2 business hours. Our team can help with plan changes, upgrades, refunds, and invoicing issues.